Policy, policy, policy! There are quite a few legal policies your store should have to ensure you’re covering your *you know what,* but don’t let that be discouraging! It may sound like a long, boring, or complicated process, but really, your policies back up your business... and it’s not as complicated as you may think. This blog will guide you step-by-step on creating and adding your store policies to your website.
What goes on behind the scenes of your business is super important. The policies you put in place are the support systems that will keep your business alive and thriving. Store policies are nearly as important as the products you sell - think of them as the set of commitments that openly explain to customers what they can expect from your brand. When policies are clearly defined, you’re not only keeping your business safe but you’re also instilling confidence in your customers and showing them you value customer service. How? Your policies are removing any fear, doubts or uncertainties they may have when shopping online. As a store owner, we all want our customers to be confident in our products and our business - because that removes the boundaries that stop them from buying!
Like with all SheCom Tutorials, we like to provide you with what you should expect so you can help budget your time and money in the best way possible. You should expect to spend the following resources completing this tutorial:
Putting together policies will take some time, depending on how many policies you create, and how in-depth you go. Creating store policies will take a considerable amount of time spent on planning, strategizing, writing and reviewing.
Shopify provides great policy templates, but some store owners may consider getting legal assistance to help create or review their policies.
Let’s jump right in! How do you get started? Check out the four simple steps below to create and add policies to your Shopify store. Keep in mind, although Shopify can generate policy templates, only you are responsible for following your published policies. Review your policies carefully before adding them to your website - proofread and personalize - these policies are all yours!
From your Shopify admin, go to Settings > Legal.
Enter your store policies, or click Create from template to enter the default template. Use the rich text editor to add style and formatting to your policies, and to add links and images.
Note: All templates are only available in English. If your store operates in other languages, you will need to create your own policy templates.
Review your policies and make any changes - Don’t forget to proofread and ensure all of your policies are clear, concise and correspond to your brand.
Click Save - and your policies are all set and good to go! Once they are added, your policies will be linked in the footer of your checkout pages. You can also add your policies to menus in your online store.
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